ADAPTER(only for MINI MONSTER GZEL )

Customs / import 

Please be advised that WE DO NOT TAKE A RESPONSIBILITY if the items get returned to Mediselor due to the following:

1. The buyer/parcel recipient was not available for contact  
2. The buyer/parcel recipient  was absent during the parcel arrival
3. The buyer/parcel recipient  couldn't manage to pick it up 
4.If delivery failed due to the buyer informed us incorrect address or ​​name.
5. If you do not follow the instructions of your country's customs office.

6. If you place an order without recognizing the your country's taxes

 

​*We ship all International Orders DDU (delivered Duty Unpaid) All taxes, duties, and customs fees are the sole responsibility of the recipient of the package. We cannot determine in advance what these charges will be. Please contact your local local laws, rules and regulations in regards to all custom/brokerage fees, duties, taxes, and restrictions imposed on goods imported.

How to cancel your order or exchange

1. You can cancel your order by pressing the ‘Cancel Order’ button in the Shipping Order page before the product is shipped.
2. If the product has already been shipped, you can get the product returned on the Shipping Order page or call our customer service at 02-518-8682 and we will assist you.
3. If the product malfunctions, call our customer service at 02-518-8682 within ‘15 days’ of receiving the product and we will assist you in exchanging or returning the product.
* If the product is not defective, the refund is not available
* Products damaged by the customers may not qualify for return or exchange.

NOTICE ABOUT REFUND POLICY 
Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request. Some products have special conditions for returns as described in the Order or Product materials delivered ("Products terms") so please read the carefully before making a request with Mediselor.                                
If the refund request is granted by Mediselor , payments are refunded as follows:

PayPal payments will be refunded within one (1) business day and Please note that it will proceed after the refund fee is charged by PayPal ; After PayPal deducts the fee, the refund amount may be different.